Quick assists

Find answers to your most commonly asked questions

Product and Fit

What is special about Taare shoes?

Our shoes are all-day, every-day shoes and probably some of the most comfortable shoes that your kids can find.

They provide superior support and protection, ensuring your child's feet stay safe and happy throughout the day. Our range offers versatile and trendy designs that can seamlessly transition from playground adventures to everyday wear.

Do your shoes run true to size, or should I size up or down?

Our shoes generally run true to size and align with standard industry sizing.

If you’re not quite sure which size is right for you, refer to our size guides.

And don't worry. We offer free returns and exchanges if the shoes didn't fit quite right.

Ordering

Is there a minimum order amount for free shipping?

No, there is no minimum. All our shoes qualify for free shipping, returns, and exchanges. We want to keep it simple for you!

Can I change or cancel my order?

Yes, absolutely.

We will soon update our website to let you cancel or change your active order through the order history page.

Until then, please reach out to us at info@taare.com with your order number and we will cancel the order.

Shipping, Returns & Exchanges

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information.

Do you ship overseas?

No. We currently only ship in the United States.

When do I get my refund once I have returned an item?

We typically process your refund to the original payment card within two weeks of receiving the item at our warehouse.

I have a complaint, who should I speak to?

For any concern, please contact our support team at info@taare.com.

What is Taare's return policy?

We offer a 30-day no-risk trial period on our shoes.

You can return or exchange the shoes even if your little ones have worn them outside. We encourage kids to be active and want to ensure that they are happy with their shoes at all times.

Care and Maintenance

How should I clean my kid's shoes?

To keep your kids' shoes looking their best, follow these simple steps:

Precaution: Before cleaning, test a small amount of mild, dye-free detergent (suitable for dishwashing or laundry) on an inconspicuous area to ensure it won't damage the material.

Cleaning Steps:

  1. Use a soft-bristled brush (like a toothbrush) and mild detergent to gently scrub away dirt.
  2. Wipe clean with a damp cloth.
  3. Allow shoes to air dry for 24 hours before wearing.

Special Care:

  • For suede or leather shoes, use a specialized leather or suede cleaner.
  • Avoid machine washing or drying, as many materials can't withstand water submersion or heat.

By following these steps, you'll keep your kid's shoes clean, fresh, and ready for their next adventure!

When should I replace my kid's shoes?

Here are some guidelines to determine when a kid's shoe should be replaced:

General Guidelines:

  1. Every 3-4 months: Average lifespan of kids' shoes due to rapid growth and wear.
  2. When outgrown: Replace shoes when toes reach the end of the shoe or the heel no longer fits snugly.

Visual Inspection:

  1. Sole wear: Replace if sole is worn down to 1/8 inch or less.
  2. Heel wear: Replace if heel is unevenly worn or cracked.
  3. Upper material: Replace if torn, stained, or showing significant signs of wear.
  4. Insole wear: Replace if insole is flat or no longer provides support.

Other Signs:

  1. Discomfort: If child complains of foot pain or discomfort.
  2. Odor: Persistent odor despite cleaning.
  3. Performance: If shoes no longer provide adequate support or stability.

Additional Tips:

  1. Check shoes regularly, as growth rates vary.
  2. Consider replacing shoes more frequently for high-activity kids.
  3. Ensure proper fit to prevent blisters, discomfort, and potential long-term issues.

Remember, every child's needs are different. Consult a shoe fitter or pediatrician for personalized advice.

How can I make my kid's shoes last longer?

To ensure optimal performance and longevity, consider the following tips:

Break Them In Soon

Get your kids to wear your new shoes within a reasonable time after purchasing. Leaving shoes unworn for extended periods can lead to:

  • Drying out of glue and cushioning materials
  • Reduced performance
  • Shortened lifespan

Rotate Shoes for Longer Life

Alternate between two or more pairs of shoes for your kids. This allows each pair to:

  • Air out and dry completely
  • Rebound and recover between wears, extending cushioning life
  • Last longer, with reduced wear and tear

By following these simple tips, your kids will get the most out of the shoes and enjoy better performance, comfort, and durability.

Impact and Sustainability

What is Taare's impact mission?

At Taare, we're dedicated to creating a better world for our kids and crafting a fair and inclusive future.

Our mission weaves together social responsibility, environmental stewardship and community welfare, ensuring every decision of ours considers the well-being of our kids and the planet we will leave them with.

Which organizations do you collaborate with?

We're proud to be working with the following organizations that align with our ambitions to ensure a better world for our kids:

Soles4Souls: Soles4Souls turns unwanted shoes and clothing into opportunity, by keeping them from going to waste and putting them to good use – providing relief, creating jobs and empowering people to break the cycle of poverty.

Company Information

My question isn't listed here. How do I get in touch?

If your question is not covered within our FAQs, please feel free to reach out with our contact us form below.

Get in touch

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