Our shoes are all-day, every-day shoes and probably some of the most comfortable shoes that your kids can find.

They provide superior support and protection, ensuring your child's feet stay safe and happy throughout the day. Our range offers versatile and trendy designs that can seamlessly transition from playground adventures to everyday wear.

Our shoes generally run true to size and align with standard industry sizing.

If you’re not quite sure which size is right for you, refer to our size guides.

And don't worry. We offer free returns and exchanges if the shoes didn't fit quite right.

No, there is no minimum. All our shoes qualify for free shipping, returns, and exchanges. We want to keep it simple for you!

Yes, absolutely.

We will soon update our website to let you cancel or change your active order through the order history page.

Until then, please reach out to us at info@taare.com with your order number and we will cancel the order.

By the way, we offer free returns: 30 days for non-subscription members and 60 days for subscription members

Yes. We will soon launch our subscription management page to let you manage your subscription details, including frequency.

Yes. You can pause and resume the subscription as per your wish within the subscription period.

Our subscription management page will go live around mid January, 2025.

You are charged when the subscription box ships out.

For example, if you opted for the 'every 4 months' delivery frequency, you will be charged every 4 months when the box ships out.

For subscription preorders, you are immediately charged for the first box. All future boxes will be charged later when they ship out.

We will soon launch an annual payment option to help you save money by pre-paying boxes on an annual basis.

Yes. If you wish to skip a subscription, we will ship the pair that was due on the next shipment date together.

Yes, you can always make the changes you want in your account subscription page.

No. They are your shoes, and you can retain them if you wish to do so.

However, we do encourage donating the gently worn shoes via our donation program to help create a better world for kids all around.

Yes, you can swap an item before it ships out.

We will email you before the next pair ships out, and you will be able to login and decide if you want to continue in the same style with the next size or swap for another style.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information.

No. We currently only ship in the United States.

We typically process your refund to the original payment card within two weeks of receiving the item at our warehouse.

For any concern, please contact our support team at info@taare.com.

We offer a 30-day no-risk trial period on our shoes.

You can return or exchange the shoes even if your little ones have worn them outside. We encourage kids to be active and want to ensure that they are happy with their shoes at all times.

To keep your kids' shoes looking their best, follow these simple steps:

Precaution: Before cleaning, test a small amount of mild, dye-free detergent (suitable for dishwashing or laundry) on an inconspicuous area to ensure it won't damage the material.

Cleaning Steps:

1. Use a soft-bristled brush (like a toothbrush) and mild detergent to gently scrub away dirt.
2. Wipe clean with a damp cloth.
3. Allow shoes to air dry for 24 hours before wearing.

Special Care:

• For suede or leather shoes, use a specialized leather or suede cleaner.
• Avoid machine washing or drying, as many materials can't withstand water submersion or heat.

By following these steps, you'll keep your kid's shoes clean, fresh, and ready for their next adventure!

Here are some guidelines to determine when a kid's shoe should be replaced:

General Guidelines:

1. Every 3-4 months: Average lifespan of kids' shoes due to rapid growth and wear.
2. When outgrown: Replace shoes when toes reach the end of the shoe or the heel no longer fits snugly.

Visual Inspection:

1. Sole wear: Replace if sole is worn down to 1/8 inch or less.
2. Heel wear: Replace if heel is unevenly worn or cracked.
3. Upper material: Replace if torn, stained, or showing significant signs of wear.
4. Insole wear: Replace if insole is flat or no longer provides support.

Other Signs:

1. Discomfort: If child complains of foot pain or discomfort.
2. Odor: Persistent odor despite cleaning.
3. Performance: If shoes no longer provide adequate support or stability.

Additional Tips:

1. Check shoes regularly, as growth rates vary.
2. Consider replacing shoes more frequently for high-activity kids.
3. Ensure proper fit to prevent blisters, discomfort, and potential long-term issues.

Remember, every child's needs are different. Consult a shoe fitter or pediatrician for personalized advice.

To ensure optimal performance and longevity, consider the following tips:

Break Them In Soon

Get your kids to wear your new shoes within a reasonable time after purchasing. Leaving shoes unworn for extended periods can lead to:

• Drying out of glue and cushioning materials
• Reduced performance
• Shortened lifespan

Rotate Shoes for Longer Life

Alternate between two or more pairs of shoes for your kids. This allows each pair to:

• Air out and dry completely
• Rebound and recover between wears, extending cushioning life
• Last longer, with reduced wear and tear

By following these simple tips, your kids will get the most out of the shoes and enjoy better performance, comfort, and durability.

At Taare, we're dedicated to creating a better world for our kids and crafting a fair and inclusive future.

Our mission weaves together social responsibility, environmental stewardship and community welfare, ensuring every decision of ours considers the well-being of our kids and the planet we will leave them with.

Our 'Step Forward' initiative embodies our commitment to a better future for our kids, featuring:

• A 'Buy One, Give One' program, where every purchase helps provide a new pair of shoes to a child in need.
• A shoe recycling program, collecting gently used shoes to distribute to kids worldwide, promoting mobility and equality.

We're proud to be working with the following organizations that align with our ambitions to ensure a better world for our kids:

Soles4Souls: Soles4Souls turns unwanted shoes and clothing into opportunity, by keeping them from going to waste and putting them to good use – providing relief, creating jobs and empowering people to break the cycle of poverty.

You can donate any new or gently used Taare shoes. Gently used means no obvious or significant wear and tear, no holes, no mud or excessive staining, or items with broken/missing parts.

Taare sponsors the prepaid label and we have partnered with our friends at Soles4Souls to help distribute your donated around the world. To learn more about Soles4Souls, please visit their website: www.soles4souls.org

If your question is not covered within our FAQs, please feel free to reach out with our contact us form below.